Manager, Change Management

Job Title:
Manager, Change Management (Contract)

Vacancies: This posting is for (1) current vacancy

Location: Toronto, ON | Vancouver, BC | Ottawa, ON | Montreal, QC | Québec, QC (Detailed office location information can be found by visiting this link: )

Work Model: Hybrid Work Model

Salary Band: 6 ($82,000 - $92,000 CAD)

The Canadian Cancer Society works tirelessly to save lives, improve lives and drive collective action against cancer. Together with patients, volunteers, donors and communities across the country, we raise funds to invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. It takes a society to take on cancer – and the Canadian Cancer Society is leading the way.

Reporting to the VP, Strategy Alignment, the Manager, Change Management leads change management across organizational projects and strategic initiatives to strengthen readiness, stakeholder engagement, adoption, and sustained outcomes.

The role partners with leaders, project teams, and the Project Management Office to embed people-centered change practices into project planning and delivery, while contributing to building organizational change management maturity.

• Lead and support change management within projects at CCS
• Establish standardized change management tools, templates and processes for the PMO.
• Conduct knowledge transfer to PMO team members to improve their change management expertise.
• Apply a structured methodology and lead change management activities, such as:
• Complete change management assessments, such as change readiness or change impact assessments
• Establish two-way communication mechanisms, e.g., Surveys, focus groups, etc.
• Work closely with Project Managers and/or Project Leaders to integrate change management activities into project plan
• Create a change management strategy, and develop and oversee or support the effective implementation of change management plans for key audiences, e.g., Communications plan, sponsorship plan, coaching plan, etc.
• Identify, analyze, prepare risk mitigation tactics
• Identify and proactively manage anticipated resistance
• Define, report and measure change management success metrics and monitor change progress
• Consult and coach teams on change management best practices until they have success.
• Work with Project Managers to ensure overall project success, e.g., Complete weekly status reports, identify and support the mitigation of risks, etc.
• Provide one-on-one support to Project Managers to identify, discuss, and mitigate project-specific change management challenges.
• Support the development and ensure the effectiveness of change management training programs, materials and delivery.
• Moves CCS further up the change management maturity curve
• Establish and improve change management standards, practices and tools across CCS.
• Build organizational awareness and understanding of change management principles and best practices.
• Identify opportunities to strengthen change readiness, adoption, and stakeholder engagement across initiatives.
• Partner with leaders, Project Managers, and business teams to embed change management into project planning and decision-making.
• Leverage lessons learned, project retrospectives, and organizational feedback to continuously improve change management approaches.
• Advocate for the early integration of change management activities to improve project outcomes, employee experiences, and long-term adoption.
• Support and develop CMO (change management office) team members in a people leader capacity
• Lead, coach and develop employees to achieve individual, team and…