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Senior WCB Claims Resolution Manager
Job Description & How to Apply Below
Lead WCB claims resolution for Alight by evaluating decisions, managing appeals, and advancing complex cases toward closure. Flexible working arrangements are considered.
This senior case management role focuses on provincial Workers’ Compensation Board practices and complex, long-duration claims. You will analyze legislation, policies, and procedures while coordinating return-to-work and rehabilitation strategies. Success depends on clear communication with clients, injured workers, WCB representatives, healthcare professionals, and other stakeholders.
Key Responsibilities:- Critically review WCB decisions against applicable requirements
- Identify appeal, objection, and cost-relief opportunities
- Draft letters of objection and support appeal strategies
- Liaise with provincial WCBs on claim resolution
- Pursue claim progression, resolution, and appropriate closure
- Ontario Paralegal or Lawyer license
- At least five years managing workers’ compensation claims
- Subject matter expertise across provincial Workers’ Compensation Boards
- Analytical and critical-thinking skills
- Excellent written and verbal communication skills
Bring WCB knowledge, claims analysis, and resolution experience to complex workers’ compensation cases at Alight.
Position Requirements
10+ Years
work experience
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