EverPro - Senior Product Manager

Ever Commerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 745,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its Ever Pro, Ever Health, and Ever Well brands specializing in Home, Health, and Wellness service industries, Ever Commerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications.

Learn more at  We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here:  Ever Pro, a business within Ever Commerce, provides software and solutions designed to help home and field service businesses run and grow their companies with greater efficiency and confidence.

Ever Pro brings together purpose-built tools across key trades— including field service, remodeling and roofing, landscaping, and pest and lawn— so service professionals can manage operations, engage customers, and drive long-term growth. Our solutions support the full lifecycle of running a service business, from scheduling and dispatching work, to estimating, invoicing, and payments, to customer communication, reputation management, and business insights.

Together, these connected solutions help service pros win more jobs, save time, and build stronger, more resilient businesses. Winning a customer is only the start. The real work begins the moment someone subscribes: sending their first invoice, getting paid, and making Invoice Simple part of how they run their business every week.

As Senior Product Manager for our new Lifecycle Growth squad, you’ll own the customer journey after purchase. Your mission is to help new subscribers get value fast, build lasting habits and stay with us longer, turning activation and retention into a growth engine for Invoice Simple. You’ll lead a squad of engineers, design and data, and partner closely with Lifecycle Marketing, Payments and Customer Experience.

This is a builder’s role, and a chance to shape a brand-new squad from day one. We want a hands‑on, AI‑native product manager who prototypes ideas, runs their own analysis and ships experiments every week. You’ll report to the Head of Product, Invoice Simple.

A Lifecycle Growth squad up and running, with a clear strategy, roadmap and experimentation rhythm. Faster time to first value: more new subscribers sending an invoice and getting paid in their first days. Measurable gains in early retention and lower subscription churn, both voluntary and involuntary. More customers adopting the features that keep them, especially payments. A reactivation and win‑back program that brings lapsed customers back.

Personalized, AI‑driven onboarding and nudges that adapt to each customer’s business.

• Own the post‑purchase onboarding journey across iOS, Android and web.
• Find the moments that predict long‑term success, like the first invoice sent or the first payment received, and design experiences that get every new customer there faster.
• Help customers build Invoice Simple into how they run their business every week.
• Drive adoption of high‑value features like payments, recurring invoices and reminders, so the product becomes more useful the more customers rely on it.
• Own retention and churn across the subscription lifecycle.
• Understand why customers leave,…