Job specializations:
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Business
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IT/Tech
Job Description & How to Apply Below
Drive Salesforce CRM delivery for Monks global clients through project planning, stakeholder communication, and cross-functional leadership across the NAMER region.
This CRM Project Manager role supports implementations and managed services as part of Monks’ Salesforce Consulting Partner practice. You will manage small to medium projects or higher-complexity assignments. Responsibilities include client expectations, project governance, budgets, JIRA, and delivery milestones.
Key Responsibilities:- Serve as primary client contact during delivery
- Schedule kickoffs and lead discovery workshops
- Track resources, dependencies, risks, issues, and bandwidth
- Maintain RAID logs, Decision Trackers, JIRA boards, and repositories
- Resolve escalations with senior internal team input
- Five or more years of applicable project management experience
- CRM implementation or CRM managed services background
- Experience coordinating cross-functional stakeholders collaboratively
- Self-directed learning through certifications, accreditations, or badges
- Experience with structured SOW Gap Review milestones
Bring Salesforce delivery coordination, JIRA governance, and client communication skills to Monks’ CRM project portfolio.
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