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Intraday Workforce & Forecasting Analyst

Job in Vancouver, BC, V5K 0A1, Canada
Listing for: Hootsuite
Full Time position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 300000 CAD Yearly CAD 300000.00 YEAR

Job Description & How to Apply Below

Hootsuite is seeking a Workforce Management Intraday Analyst to monitor service levels, staffing intervals, and real-time production for our global Customer Support team. You will help create volume forecasts, determine staff requirements, and maintain production staff profiles and skills.

Working with the Workforce Management Analyst, you will prepare intraday and historical performance reports, analyze SLA variances, and support contingency planning to keep staffing levels stable across shifts.

This posting is for the Intraday Workforce & Forecasting Analyst role at Hootsuite, based in Vancouver, Metro Vancouver Regional District, Canada.

We are looking to fill the Intraday Workforce & Forecasting Analyst position at Hootsuite in Vancouver, Metro Vancouver Regional District, Canada.

The Intraday Workforce & Forecasting Analyst role at Hootsuite is now open for applications in Vancouver, Metro Vancouver Regional District, Canada.

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