Bilingual Retrofit Program Advisor

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee - regardless of position, role, or identity is treated with respect and given an equal chance to thrive.
Additionally, You Will Enjoy   Medical, Dental, and Vision Insurance with company premium assistance
Life, AD&D, and long-term disability coverage paid for by the company
RRSP company match
Paid vacation, sick and personal time
Paid company holidays
Paid Volunteer Time; giving back to our communities is important to us
Employee Referral Bonus Program
Employee Recognition Program - convert your recognition points into gift cards
Employee Assistance Program - offers benefits to help you manage daily responsibilities
Access to training opportunities to advance further in your career

Job Description  We’re looking for a talented individual to… Join our team as an experienced Bilingual Retrofit Program Advisor supporting direct install energy efficiency programs in Atlantic Canada. You’ll coordinate third-party energy advisors & retrofit contractors, providing oversight for energy efficiency upgrades to single-family rental homes across the province of New Brunswick. You’ll follow each home from pre-upgrade evaluation through upgrade, post-upgrade verification, invoicing, and reporting, ensuring adherence to proper building science practices.

This is a remote role that is open to candidates anywhere in Canada, with New Brunswick-based candidates strongly preferred. You’ll work with stakeholders in both English and French, so high fluency in both official languages is a requirement.
What You’ll Be Doing   Obtain signed participation agreements from housing managers, building owners, and tenants
Coordinate with New Brunswick Housing Corporation and non-profit housing Portfolio Management Officers
Coordinate vendor setups with Service New Brunswick
Dispatch third-party energy advisors (NRCan-licensed Service Organizations) for pre- and post-upgrade Ener Guide evaluations
Review pre-upgrade evaluations and retrofit plans against program guidelines (insulation, air sealing, heat pumps, HRV, bath fans, and upgrade-enabling asbestos/moisture remediation); prepare work orders and flag any conditional work
Assist building owners in the solicitation, selection, and/or review of retrofit contractor quotes upon request
Review contractor invoices, post-upgrade evaluations, and site photos to confirm that work was installed as intended; coordinate with advisors and contractors to correct deficiencies as needed
Track each home through every program stage; compile monthly progress reports & data files for program funders
Maintain data quality and safeguard customer information per privacy requirements
Communicate with all stakeholders in their preferred language
What You Bring   Fluency in English and French, both spoken and written [Acadian is preferred]
A remote work location in Eastern Canada [New Brunswick is preferred]

Experience with residential energy retrofits as an energy advisor, contractor or program administrator, or experience as a project coordinator in the construction space
Working knowledge of building science, insulation, air sealing, and HVAC retrofits, with the ability to interpret energy evaluation reports against program criteria and industry best-practices
Ability to communicate comfortably with contractors and assist in resolving issues encountered in the field

Experience with coordinating multiple stakeholders (eg: utilities, housing authorities, non-profits, contractors, evaluators)
Strong attention to detail with experience in data entry,…