Operations Experience Ambassador

Join to apply for the Operations Experience Ambassador role at Groupe Compass Quebec ltée.

• Health & Safety:
  Your health and safety, and that of our clients and guests, is our top priority.
• Health Benefits:
  
  Comprehensive health, vision, and dental coverage for eligible associates.
• Mental Health & Wellness:
  Our Stronger Together initiative shares resources on mental, physical, spiritual, and financial well‑being.
• Diversity and Inclusion:
  We foster inclusive environments through culture awareness, engagement, and appreciation of diversity.

Salary Range: $45,000 to $50,000

The Operations Experience Ambassador establishes a warm, welcoming, and professional atmosphere for all clients, executives, and staff members. They support the on‑site technology team and provide floor operations support, ensuring visitors receive friendly hospitality.

• Provide personalized, exceptional internal and external customer support with an emphasis on elevated hospitality.
• Assist with any workplace position, showcasing willingness to help wherever needed.
• Support A/V technology and provide first‑line support for basic office technology.
• Greet employees and visitors, maintain eye contact, and offer a welcoming smile.
• Provide on-site welcome and assistance throughout scheduled shift for all in‑house clients.
• Conduct daily walkthrough of office and meeting room spaces.
• Respond to inquiries and anticipate customer/client needs.
• Set up meeting rooms according to host specifications, ensuring all equipment and materials are ready.
• Own catering process for meetings, from placing orders to coordinating delivery and setup.
• Assist with planning and execution of larger office‑wide catered events.
• Manage office grocery needs, including ordering, uploading receipts, and stocking supplies.

• At least 2 years of professional customer support and administrative experience.
• Genuine sense of hospitality with commitment to delivering Compass standards.
• Ability to work under pressure, prioritize tasks, and juggle multiple jobs while interacting with visitors in a public environment.
• Excellent listening and oral communication skills.
• Intermediate computer skills and knowledge of office technology/equipment.
• Proficient with iOS, Smartphone, Tablet, PC, and Mac systems.

Monday to Friday Corporate Schedule. Additional benefits: 3 weeks vacation, excellent healthcare benefits, RRSP matching plan.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability, or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact  for further information.