Senior Customer & Retention Lead
Job in
Vancouver, BC, Canada
Listed on 2026-02-14
Listing for:
Trellix
Full Time
position Listed on 2026-02-14
Job specializations:
-
Customer Service/HelpDesk
CRM System, Account Manager, Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A leading cybersecurity firm is seeking a Senior Customer Growth Manager to enhance customer journeys and drive product adoption. The role involves managing a significant customer portfolio, creating engagement strategies, and analyzing data for improving customer retention and ARR. Candidates should have 4-5 years of experience in customer marketing and be proficient with customer success and marketing automation platforms. Offering competitive benefits, this position is remote-friendly across Canada and the U.S.
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Position Requirements
10+ Years
work experience
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