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HelpDesk/Support CRM System

SaaS Customer Success Specialist — AI-Driven

Job in Vancouver, BC, Canada
Listing for: Optix
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, CRM System
  • IT/Tech
    HelpDesk/Support, CRM System
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: SaaS Customer Success Specialist — AI-Driven Growth
A tech startup for workspace solutions in Vancouver seeks a Customer Success Associate to educate clients on the Optix platform and develop client relationships. Candidates should have 3+ years in customer success, ideally within B2B SaaS. Responsibilities include managing client onboarding, maximizing product value, and monitoring client health. The company offers competitive salary, strong employee stock options, and a health and dental program in a fun, collaborative environment.
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