Receptionist, Customer Service​/HelpDesk

Join EY as a Receptionist in our Enterprise Support Services (ESS) team. You will support key business enablement functions and be the first point of contact on our client experience floor. Working onsite in the office, you will provide exceptional service to clients, guests, and internal partners.

• Supporting client floor functions as part of a dynamic client concierge team
• Providing an exceptional experience for clients and guests
• Ensuring reception area is client ready
• Adjusting schedule and/or working overtime if needed

• Adaptable to changes based on evolving needs
• Resourceful with the ability to meet multiple, unexpected deadlines, in a demanding environment
• Demonstrate a calm and professional demeanor
• Develop and maintain relationships to efficiently leverage expertise

• Excellent client service experience
• Strong communication skills, including active listening

• Hospitality/concierge and/or “front of the house” restaurant experience
• Post‑secondary education

What we look for
:
Candidates who are highly motivated, analytical, logical thinkers with strong attention to detail and the ability to meet multiple and/or unexpected deadlines. Candidates should be outgoing, positive, observe business etiquette, and maintain a professional appearance.

Competitive compensation and a comprehensive Total Rewards package including discretionary bonus program, medical, prescription drug and dental coverage, defined contribution pension plan, vacation policy, paid holidays and personal days, and various wellness programs.

• Support and coaching from engaging colleagues
• Learning opportunities to develop new skills and progress career
• The freedom and flexibility to handle your role in a way that’s right for you

• Vancouver: $44,000 to $60,000

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2

SLGBTQIA+ community, promoting neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis). Our diverse experiences, abilities, backgrounds and perspectives make our people unique and help guide us. When people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.