Associate Operations Representative - Deposit Processing

What is the opportunity?

Reporting to the Department Manager or Team Leader. Responsible for processing routine data entry and on‑line input of transactions using basic understanding of products and processes. Activities may also be dependent on balancing transactions and deposits as received from clients and branches with emphasis on throughput, accuracy and production. All responsibilities carried out in accordance with Code of Conduct, RBC Values and Guiding Principles ensuring adherence to Privacy Principles.

• Showcase basic understanding of basic products and processes.
• Follow standard procedural guidelines
• Process work volumes and provide consistent service within established benchmarks contributing to the achievement of business SLA/KPI.
• Manage all partners to develop their skills and proficiency on designated capabilities for the role/business through Development Plan activities and career planning discussions.

• Knowledge on how to operate computer applications and must have keyboard skills
• Can speak and write in English
• Strong attention to detail and problem resolution skills
• Flexibility to work a variety of shifts as our Centre is open Monday to Friday from 6am to 8pm
• Can lift up to 50 lbs.

• Can be standing or sitting 90% of the time.

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high‑performing team
• Flexible work/life balance options
• Access to a variety of job opportunities across business and geographies

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Address: 190 E 4 AVE:

VANCOUVER

City: Vancouver

Country: Canada

Work hours/week: 0

Employment Type: Part time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Casual

Pay Type: Salaried

Posted Date:

Final date to receive applications:

Note: Applications will be accepted until 11:59 PM on the day prior to the Final date to receive applications date above.