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Telecom ServiceNow CSM Consultant - TSCCND

Job in Vancouver, BC, Canada
Listing for: NavitasPartners
Full Time position
Listed on 2026-06-14
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Service Rep, HelpDesk/Support, CRM System
  • IT/Tech
    Technical Support, HelpDesk/Support, CRM System
Job Description & How to Apply Below
Telecom Service Now CSM Consultant

Position Overview

We are seeking a Telecom Service Now CSM Consultant to design and implement customer service solutions supporting telecom subscribers, service fulfillment, customer care, and digital customer experience initiatives.

Required Skills
  • Service Now CSM
  • Customer Service Management
  • Case Management
  • Customer Workflows
  • Service Portals
  • Knowledge Management
  • Omnichannel Support
  • CRM Integrations
Mandatory Requirement

Candidates must have prior Telecom industry experience.

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