Operations Support Officer

Enhance your career as an Operations Support Officer with the Canada Asia Centre in Vancouver. Leverage your operational expertise and client servicing skills to fulfill high net worth client requests efficiently.

In this full-time role, you will support the International Private Banking business by managing transactions, wire payments, and account openings. Collaborating closely with the Senior Due Diligence Officer, you will ensure compliance and facilitate seamless on-boarding of new accounts, focusing on due diligence.

Key Responsibilities:

• Complete transactions and foreign exchange bookings efficiently

• On-board and approve new accounts with compliance checks

• Provide responsive service based on client needs

• Identify operational deficiencies and recommend improvements

• Foster relationships with service partners for client satisfaction

Requirements:

• Superior client servicing and communication skills

• Solid experience in branch operations and transactions

• Strong knowledge of Microsoft Office Suite

• Detail-oriented with strong organizational skills

• Proficient in Mandarin and Cantonese for client interactions

Drive client success and operational excellence in a dynamic environment with the Canada Asia Centre.
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