Client Care Specialist

Enhance customer satisfaction as a Client Care Representative at Technical Safety BC in Vancouver. This part-time role involves addressing client queries and processing requests in-person and online.

In this regular, part-time position, you'll serve as a vital link for customers, ensuring their needs are met with efficiency. You will utilize your problem-solving skills to answer inquiries and guide clients through processes, including permits and certifications. A strong customer service background and the ability to communicate effectively are essential for this position.

Key Responsibilities:

• Answer queries and process client requests accurately

• Prepare correspondence and issue permits for services

• Provide information to clients on regulations and policies

• Administer licensing and examination scheduling

• Support office administration and communicate effectively

Requirements:

• At least 1 year of experience in client care

• Grade 12 education; postsecondary preferred

• Customer service experience, preferably in a contact center

• Financial transaction handling experience

• Proficient in Microsoft Office applications

Join Technical Safety BC to apply your customer service expertise in a fulfilling role.
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