Customer Service Agent at WestJet

Support travelers as a Customer Service Agent at West Jet in Vancouver (YVR). Enjoy engaging with guests while processing flight reservations and providing exceptional service at the airport.

West Jet is on the lookout for part-time agents dedicated to enhancing the airport experience. Candidates must have two years of relevant customer service experience, showcasing strong multitasking abilities under pressure. Tasks include managing service fees, assisting with mobility needs, and dealing with luggage issues.

Key Responsibilities:

• Provide in-person assistance for guest reservations

• Issue tickets and process service fees accurately

• Support guests at self-service kiosks

• Handle itinerary changes and passenger disruptions

• Follow safety protocols for time-sensitive operations

Requirements:

• Minimum of two years in a customer-facing role

• Strong time management and reliability skills

• Ability to perform well in fast-paced settings

• Proficiency in Windows-based software necessary

• Availability for flexible shift scheduling

Bring your customer service expertise and join West Jet's team in Vancouver to create memorable travel experiences.
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