Guest Services Agent at Onni

Elevate client experiences as a Guest Services Agent with Onni. Engage with residents and vendors while showcasing your customer service skills in a supportive environment.

In this pivotal role with Onni, you'll handle all guest interactions, ensuring hospitality and professionalism at all times. Your days will be filled with resolving inquiries, accommodating special requests, and maintaining a proficiency in operational tasks. If you are eager to connect with people and excel in a fast-paced setting, this could be your ideal opportunity.

Key Responsibilities:

• Handle guest requests with exceptional hospitality

• Proficiently manage hotel and residential desk needs

• Resolve customer complaints expertly and efficiently

• Coordinate vendor and guest arrivals on-site

• Communicate feedback effectively with the management

Requirements:

• High School Degree or equivalent required

• Front Office or Concierge experience is essential

• Proficiency in MS Office applications required

• Strong customer service and communication skills necessary

• Ability to multitask in a busy environment required

Bring your dedication to quality service and problem-solving skills to Onni as a Guest Services Agent.
#J-18808-Ljbffr