Customer Service Representative

Elevate customer interactions with Dometic as a Customer Service Representative in Vancouver, BC. This role includes processing orders and addressing inquiries in a professional, timely manner.

As part of Dometic Marine, you'll handle diverse customer inquiries, ensuring exemplary service and problem-solving. Reporting to the Customer Service Manager, you will engage with various company software to manage pricing and documentation efficiently.

Key Responsibilities:

• Provide superior customer service in a friendly manner

• Process customer orders using company software

• Fulfill inquiries regarding pricing and availability

• Coordinate shipments and process related documentation

• Manage customer accounts and address changes

Requirements:

• Completion of Grade 12 education

• Minimum 2 years related experience required

• Previous manufacturing or logistics experience preferred

• Strong organizational skills and problem-solving ability

• Excellent communication skills in English

Enhance your customer service career with Dometic, where diverse backgrounds are valued and teamwork is essential.
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