Senior Client Service Advisor in Trade Finance

Become a vital member of RBC's Client Service Team as a Senior Client Service Advisor specializing in trade finance. Deliver exceptional service and deepen relationships with high-value clients in Vancouver's dynamic banking sector.

In this full-time position, you'll leverage 3-5 years of trade finance expertise to serve our corporate clients, ensuring stellar service delivery. You'll be the primary point of contact for a dedicated client portfolio, handling complex requests and enhancing client relationships through effective communication and problem-solving skills.

Key Responsibilities:

• Respond proactively to client inquiries and service requests

• Collaborate with Client Relationship Team for integrated solutions

• Record and resolve customer complaints effectively

• Conduct Client Service Reviews to maximize product utilization

• Promote digital solutions and provide customized product training

Requirements:

• 3-5 years in trade finance with strong product knowledge

• Excellent communication and customer service skills

• Strong analytical and problem-solving capabilities

• Effective time management and prioritization skills

• Flexibility to work outside standard hours as needed

Enhance your trade finance career with RBC and contribute to exceptional client service in Vancouver.
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