Jewellery Consultant Ways

Position: Full-Time Jewellery Consultant at 100 Ways
Enhance your career with 100 Ways as a full-time Jewellery Consultant in Vancouver, BC. Deliver outstanding client experiences through in-store and virtual consultations while managing diverse communication channels.
In this role, you will guide clients in purchasing, selling, and resizing jewellery. Your responsibilities will encompass handling inquiries via email, chat, and phone while assisting with jewellery curation and grading. You will also manage client appointments and maintain client records for a seamless collaborative environment.

Key Responsibilities:

• Conduct in-person and virtual jewellery consultations

• Manage inquiries via various online communication channels

• Coordinate jewellery appointments and client requests

• Clean and prepare jewellery for sale across platforms

• Collaborate with team members to enhance customer experience
Requirements:

• Minimum 1 year in customer service role

• Excellent verbal and written communication skills

• Strong organizational skills in a fast-paced environment

• Passion for luxury retail and client experience

• Comfort with digital tools for customer support
Bring your jewellery expertise and customer service passion to 100 Ways in Vancouver.
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