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Branch Operations Assistant

Job in Vancouver, BC, Canada
Listing for: RBC Dominion Securities
Full Time position
Listed on 2026-06-15
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Customer Service Rep, Bilingual
  • Administrative/Clerical
    Office Administrator/ Coordinator, Business Administration
Salary/Wage Range or Industry Benchmark: 40000 - 55000 CAD Yearly CAD 40000.00 55000.00 YEAR
Job Description & How to Apply Below

Overview

The RBC Dominion Securities Management team located in downtown Vancouver Royal Center is looking for a Branch Operations Assistant to join their team! You will provide superior service along with administrative and operational support to clients and employees.

Responsibilities
  • Help manage incoming communications from clients, Advisors, and other internal and external partners.
  • Provide attentive and accurate service to clients and respond to their needs.
  • Complete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, and provide support to the Branch Operations Manager when needed.
  • Complete administrative and operational tasks to support Advisor teams: process incoming and outgoing funds, and process account opening and maintenance documentation.
Qualifications – Must-have
  • Meticulous attention to detail and excellent time management skills.
  • Exceptional written and verbal communication skills in English and Mandarin/Cantonese.
  • Strong Microsoft Office skills.
  • A professional approach to all situations to create a positive working environment.
  • Ability to complete duties independently, seeking out own answers and solutions.
Qualifications – Nice-to-have
  • Canadian Investment Regulatory Exam, CIRE.
  • Knowledge of RBC Dominion Securities’ systems and procedures.
  • Experience in the securities industry.
Benefits
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Leaders who support your development through coaching and management opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high‑performing team.
  • A world‑class training program in financial services.

Expected base salary range: $40,000 - $55,000.

Job

Skills:

Customer Interactions, Customer Service, Customer Service Administration, Customer Support Operations, Followership, Interpersonal Relationships, Office Tools, Problem Management, Self‑Service and Virtual Call Centers, Teamwork.

Location:

VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W, Vancouver, Canada.

Work hours:

37.5 per week.

Employment type:

Full time. Platform: WEALTH MANAGEMENT. Job type:
Regular.

Pay type:

Salaried.

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