Customer Service Order Representative

Explore a fulfilling customer service career as an Order Services Representative at Eminence Organics in Vancouver, BC. This hybrid position engages with Spa Partners to handle orders, returns, and inquiries effectively.

You will play a crucial role in managing the needs of Spa Partners, providing comprehensive support through both email and phone communication. This 12-month contract emphasizes teamwork and detail-oriented service, with 2-3 days per week onsite. Your experience in customer service will be pivotal in resolving issues and enhancing partner satisfaction.

Key Responsibilities:

• Resolve Spa Partner concerns and provide solutions

• Manage order and return processes efficiently

• Investigate return requests and coordinate logistics

• Validate new account paperwork thoroughly

• Adapt to evolving team and business needs

Requirements:

• At least 1 year in an office and 2 years in customer service

• Proficient in MS Office software tools

• Understanding of accounting procedures preferred

• Background in beauty or esthetics industries is a plus

• Strong organizational and communication abilities

Bring your dedication to customer satisfaction and join Eminence Organics in creating lasting partnerships with Spa Partners.
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