Customer Service Administrator - Events

Join Marriott Pinnacle as a Weekend Customer Service Administrator in Vancouver, BC, supporting a high-profile event project. Deliver top-notch support with professionalism and keen attention to detail.

This temporary, project-based role requires reliable individuals to thrive in customer-facing environments. Working Saturdays and Sundays from 8:30 AM to 5:30 PM, you will assist guests, especially VIP clientele, and ensure smooth event operations. Your ability to maintain discretion and professionalism amid pressure is vital for success.

Key Responsibilities:

• Provide excellent customer service to event guests

• Verify credentials for pass pick-up smoothly

• Review customer orders with precision

• Maintain meticulous records and documentation

• Enforce access policies with professionalism

Requirements:

• Strong administrative and customer service skills

• High attention to detail and accuracy

• Calm under pressure with a professional demeanor

• Excellent communication and interpersonal skills

• Previous experience in hospitality or VIP services is beneficial

Deliver seamless guest experiences through exceptional service and efficient operations at Marriott Pinnacle.
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