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Job Description & How to Apply Below
Elevate customer service excellence with Canada Life as a Service Specialist. Collaborate across teams to deliver Group Life and Health benefits solutions to clients and advisors.
As a Service Specialist at Canada Life, you will be instrumental in managing benefit plans and fostering client relationships.
Your role involves education sessions, contract interpretation, and administrative assistance for clients. You will also coordinate with various departments to ensure a smooth experience for clients and advisors.
Key Responsibilities:
• Implement and maintain Group Life and Health plans
• Conduct employee training sessions on benefits
• Review contracts and provide detailed interpretations
• Liaise with clients to discuss product updates
• Manage premium billing problems and solutions
Requirements:
• Experience with Group Life and Health products
• Strong customer service skills and teamwork ability
• Post-secondary education or relevant experience
• Proven problem-solving and decision-making skills
• Valid driver’s license and transportation required
Leverage your organizational and communication skills to enhance client services at Canada Life.
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