Canucks Senior Account Manager

Position: Vancouver Canucks Senior Account Manager
Join the Vancouver Canucks as a Senior Account Manager, focusing on personalized service for Legacy Club members. Build strong VIP relationships while managing key accounts effectively.

This vital role in the Ticket Sales & Service team is dedicated to enhancing the loyalty experience for Season Ticket Members. You will manage important accounts, organize exclusive events, and ensure exceptional service during Game-Day engagements for long-term members.

Key Responsibilities:

• Manage Legacy Club accounts and nurture client relationships

• Execute exclusive events designed for valued members

• Coordinate yearly in-person engagements for each customer

• Address and prioritize Game-Day requests promptly

• Gather feedback to refine customer service and revenue

Requirements:

• University degree or diploma preferred

• 3-5 years experience in account management or client relations

• Strong communication and interpersonal skills

• Proven track record with premium clients

• Flexible working hours, including weekends and evenings

Promote loyalty and exceptional service for the Vancouver Canucks' premium members in this senior role.
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