Vancouver Bilingual Client Advisor - Concierge

Elevate client experiences as a Bilingual Client Advisor at Aritzia’s Concierge Centre in Vancouver. Deliver impeccable service in both French and English, showcasing your styling flair.

As a vital part of the Concierge Division, you will engage clients via Live Chat, Phone, and Email, ensuring an exceptional service experience tailored to each individual. Your commitment to client relationships and high-performance culture will enable you to meet and exceed ongoing performance targets in this dynamic role.

Key Responsibilities:

• Communicate effectively with clients through various channels

• Provide style advice to boost client confidence in purchases

• Address and resolve client inquiries promptly

• Consistently achieve performance goals for client satisfaction

Requirements:

• Bilingual proficiency in English and French, with French preferred

• Certification in French language proficiency such as DALF C1, C2

• Passion for client service and fashion

• Customer service or relevant industry experience is a plus

Utilize your language skills and passion for fashion to create memorable experiences at Aritzia in Vancouver.
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