Fairmont Spa Experience Coordinator

Become a Spa Experience Coordinator at Fairmont Pacific Rim and specialize in delivering memorable spa services to guests in enchanting Vancouver. This role is vital for exceptional customer service.

At Fairmont Pacific Rim, you will be responsible for creating unique spa experiences that resonate with our guests. With a focus on 5-Star standards, you must have at least two years of experience in the spa or hospitality industry. You will facilitate efficient spa reservations and engage in upsells to enhance guest satisfaction and departmental revenue while maintaining a pristine environment.

Key Responsibilities:

• Demonstrate 5-Star service in all interactions

• Manage and coordinate guest spa reservations effectively

• Attend to guest queries and concerns with care

• Facilitate retail and treatment upselling strategies

• Ensure the spa facilities are immaculate and inviting

Requirements:

• At least 2 years in spa/hospitality field

• Enthusiasm for wellness and spa culture

• Experience in luxury service settings beneficial

• Strong communication and organizational abilities

• Computer proficiency in Microsoft Office is required

Utilize your passion for wellness and service excellence at Fairmont Pacific Rim in beautiful Vancouver.
#J-18808-Ljbffr