Scotia iTRADE Bilingual Customer Agent

Join Scotia iTRADE in Vancouver as a Bilingual Customer Service Representative and directly engage with clients. This position focuses on providing stellar customer service for account inquiries and trading products.

In this role, you will represent Scotia iTRADE by addressing client queries and ensuring a positive experience. Utilizing your language skills, you’ll problem-solve and propose personalized solutions, playing an active role in the team’s culture. Your contribution will be pivotal as you promote a customer-centric environment focused on top-tier service.

Key Responsibilities:

• Respond to client inquiries on new accounts and trading

• Provide solutions through effective problem-solving

• Uphold high service standards and client satisfaction

• Actively participate in a supportive team culture

Requirements:

• Speak English and another language fluently

• Familiarity with investment products and processes

• Excellent written and verbal communication

• Proven time management and prioritization skills

• Eagerness to learn and adapt to challenges

Be a part of Scotia iTRADE’s mission to enhance client experiences in Vancouver.
#J-18808-Ljbffr