Bilingual Customer Service at Aviso

Position: Bilingual Customer Service Role at Aviso
Enhance customer support with Aviso as a Bilingual Customer Service Experience Representative. Deliver exceptional service to clients while thriving in a collaborative, innovative environment.

At Aviso, our Bilingual Customer Service Experience Representative will join our Contact Centre team. This position emphasizes a commitment to financial well-being, engaging with customers to address inquiries about products and services. You will be part of a dedicated group focused on improving client experiences and fostering community involvement.

Key Responsibilities:

• Respond professionally to customer inquiries via various channels

• Provide tailored solutions for an exceptional customer experience

• Act as the key contact for resolving client issues with empathy

• Identify and suggest process improvements for better service

• Adhere to department policies and procedures consistently

Requirements:

• One year of experience in customer service required

• Previous experience in inbound call centers preferred

• Strong technical skills and adaptability to change

• Fluency in both English and French essential

• Relevant experience in the financial services industry is a plus

Bring your passion for customer service and bilingual skills to Aviso and make a difference.
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