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Job Description & How to Apply Below
Job Description
Posted Friday, July 3, 2026 at 10:00 AM
At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we serve.
Are you someone who naturally makes people feel welcome? Join the team at Prestons Restaurant + Lounge and turn that talent into a career. Meet guests from around the world, work with an amazing team, and enjoy exclusive employee discounts at more than 50 Coast Hotels across Canada and the U.S., perfect for anyone who loves to travel. It's more than a job;
it's your chance to be part of one of Vancouver's most exciting hospitality destinations.
Responsibilities
Acts as an Ambassador for Coast including greeting guests, making them feel welcome, and handling basic inquiries
Provides customer service by seating guests, providing food and/or beverage product knowledge, managing reservations, handling cash, cheques, credit and debit card transactions in accordance with Hotel Policies
Adheres to quality and industry standards when completing tasks
Checks on guest satisfaction and follows up on requests where possible and appropriate
Ensures the safety and security of the property, the ambassadors and guests when completing tasks
Stocks supplies and maintains inventory levels
Demonstrates a customer service attitude with internal / external contacts
Other duties as required
Skills / Knowledge / Experience
Industry-specific certifications such as FOODSAFE and Serving It Right
Hepatitis A vaccination recommended
Professional attitude and appearance
Excellent communication, interpersonal, and customer service skills
Cash handling experience an asset
Ability to multi-task
High attention to detail
Secondary school diploma preferred
Strong time management and organizational skills
Knowledge of health and safety regulations
Knowledge of menu items
Ability to work as part of a team and independently
Workplace Hazardous Materials Information System (WHMIS) training an asset
Exemplifies Coast’s core values and enjoys working in a culture of accountability
Able to work a flexible schedule, which includes evenings, weekends and holidays
Benefits
Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!
Inclusive Workplace
Coast Hotels is committed to creating an inclusive and accessible workplace for all candidates and Ambassadors. If you require accommodation during the hiring process, please let us know.
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