Bilingual Customer Service Agent

Become a Bilingual Customer Sales and Service Agent at Air Canada in Vancouver. Engage with customers, manage bookings, and provide assistance on flights and offers in this full-time role.

Air Canada is seeking Bilingual Agents for its Contact Centre in Vancouver. This role requires fluency in English, with a preference for candidates who also speak French. You'll be the first contact for customers, answering inquiries and offering solutions. Successful candidates will complete a 12-week paid training program and work various shifts.

Key Responsibilities:

• Answer customer calls promptly and professionally

• Provide information on flights, fares, and special offers

• Use the reservation system to modify bookings

• Resolve inquiries in a timely manner

• Maintain high standards of customer service

Requirements:

• Fluency in English;
French is a priority

• Availability for full-time paid training

• Willingness to work flexible shifts

• Strong communication skills

• Customer service experience preferred

Join Air Canada to provide exceptional support and travel solutions for customers.
#J-18808-Ljbffr