Guest Services Representative at Oakridge Park

Elevate the guest experience as a Guest Services Representative at Oakridge Park in Vancouver. Deliver personalized support and represent the luxury lifestyle at this prestigious property.

As a front-facing member of the Oakridge Park team, you’ll welcome guests with genuine hospitality and provide seamless assistance. This role demands professionalism, attentiveness, and a commitment to understanding the needs of guests, tenants, and partners, ensuring memorable interactions throughout.

Key Responsibilities:

• Welcome guests at Concierge desks and VIP areas

• Respond to inquiries about services, amenities, and events

• Support VIP engagements with discretion

• Organize desk areas to maintain guest readiness

• Follow SOPs for Concierge services, including reservations

Requirements:

• 1–2 years in hospitality or customer service

• Strong communication and multitasking abilities

• Proficient with POS and booking systems

• Problem-solving skills to address guest needs

• Multilingual skills, especially Mandarin, are a plus

Your focus on exceptional service will define memorable guest interactions at Oakridge Park.
#J-18808-Ljbffr