Client Ambassador

Provide top-notch customer support as a Client Ambassador at Peoples Group in downtown Vancouver. This in-office role focuses on relationship building and client service in the financial sector.

This one-year fixed term role demands a skilled customer service professional with at least two years of experience. You’ll thrive in a call center setting, adept at managing inquiries and building lasting client relationships. Strong attention to detail and adaptability are crucial for succeeding in this client-facing position.

Key Responsibilities:

• Respond to customer calls and emails timely and professionally

• Support account opening requests and branch customers

• Provide reminder emails for GIC renewals

• Assist with file storage and client appointment tracking

• Stay informed about Peoples Group products and services

Requirements:

• Minimum two years in customer service roles

• One year in financial services, preferably branch experience

• Knowledge of AML/KYC requirements

• Proficiency in Word, Excel and Outlook

• Excellent communication and interpersonal skills

Utilize your customer service expertise to create meaningful client interactions at Peoples Group in Vancouver.
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