Customer Reference Management Specialist

Drive customer success as a Customer Marketing Manager in B2B tech. Oversee campaigns and manage review systems that enhance customer relationships and content tracking.

In this role, you will lead customer marketing efforts focused on expansion and activation within our customer base. You will be responsible for running effective review generation programs on platforms such as Gartner Peer Insights and G2. Your project management expertise will be crucial in building a robust system to track customer references and content, ensuring timely access for the team.

Key Responsibilities:

• Lead customer marketing campaigns for activation and growth

• Manage review generation on Gartner and G2 platforms

• Develop and maintain a customer reference database

• Ensure efficient tracking of customer content and testimonials

• Plan executive customer events and coordinate logistics

Requirements:

• Minimum of 3 years in customer marketing

• Experience with review generation on major platforms

• Proven ability in project management and coordination

• Excellent writing skills to create customer narratives

• Familiarity with B2B tech or cybersecurity markets

Utilize your project management and marketing skills to facilitate customer success initiatives in this impactful role.
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