Customer Service Representative
Job in
Vancouver, BC, Canada
Listed on 2026-07-17
Listing for:
Lendesk
Full Time
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Elevate your career as a Customer Service Representative with flexible scheduling and a supportive team environment. Engage directly with customers and assist them through various communication channels.
In this role, you will respond to inquiries via email, chat, and phone. Your key responsibilities include resolving customer concerns professionally and maintaining accurate records. You'll also support administrative tasks and know when to escalate complex issues for resolution. Providing friendly and timely service to customers will be your top priority.
Key Responsibilities:
• Respond to inquiries by email, chat, or phone
• Provide accurate information about products and services
• Resolve basic customer concerns effectively
• Maintain and update customer records neatly
• Assist with general administrative support tasks
Requirements:
• Excellent communication and interpersonal skills
• Strong attention to detail and problem-solving abilities
• Basic computer skills and familiarity with office software
• Ability to manage time effectively and work independently
• Previous customer service experience is a plus
Embark on a fulfilling journey in customer service, enhancing skills while delivering top-notch support.
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