Customer Service Coordinator

Join Ricoh as a Customer Service Coordinator in Vancouver, BC, supporting Managed Services operations. Manage crucial tasks in the mailroom and assist in copy and print services daily.

As a Customer Service Coordinator, you'll work full-time within a dynamic team, focusing on customer service excellence and operational efficiency at multiple locations. Your efforts will help maintain accurate records, support client needs, and train new team members, making a significant impact on service delivery.

Key Responsibilities:

• Process all incoming and outgoing mail accurately

• Assist with copy requests and equipment troubleshooting

• Maintain site operation logs and procedures

• Order supplies and manage inventory

• Coordinate work assignments effectively

Requirements:

• High School Diploma or equivalent work experience

• 1 year experience in a customer service or mailroom role

• Knowledge of Microsoft Office 365

• Strong multitasking abilities

• Professional image at all times

Utilize your customer service skills to support Ricoh's operations in Vancouver effectively.
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