Guest Services Attendant at Gallagher Centre

Join the Gallagher Centre as a casual Guest Services Attendant and deliver exceptional customer service. Handle inquiries, bookings, and provide information while ensuring a positive experience for all patrons.

This role requires you to respond to customer questions, process admissions, and manage bookings for City facilities. You will also operate the switchboard, attend to emergencies, and handle cash transactions accurately. Staying informed about community events is crucial to delivering effective service.

Key Responsibilities:

• Provide friendly service and respond to inquiries

• Process admissions and program registrations

• Receive bookings for City facilities (excluding sport fields)

• Handle customer complaints and forward to relevant departments

• Act as a call desk for emergency situations

Requirements:

• One year of cash handling experience in customer service

• Knowledge of customer service principles and practices

• Proficient computer skills

• Excellent interpersonal and public relations abilities

• Possess and maintain RCMP security clearance

Bring your customer service skills and cash handling experience to enhance guest experiences at Gallagher Centre.
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