Job Description & How to Apply Below
Step into a leadership role with Canadian North as a Customer Service Coordinator in Iqaluit, NU. Support frontline staff while delivering excellent customer service and operational excellence.
As a key player in customer service, you will guide daily operations and provide on-the-job training to front-line agents. This role emphasizes safety and on-time performance while handling passenger needs. With experience in aviation and a supervisory background, you will ensure high standards of service.
Key Responsibilities:
• Process passengers and handle baggage seamlessly
• Manage reservations and respond to travel inquiries
• Issue tickets and prepare sales reports
• Lead daily briefings and operational reviews
• Facilitate training and support staff on procedures
Requirements:
• High school diploma or equivalent experience
• 1 year supervisory experience in customer service
• Familiarity with the Sabre Computer System
• Knowledge of airport functions and passenger services
• Ability to work irregular hours and shift schedules
Take the next step in your aviation career while connecting communities in need.
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