Beaty Museum Visitor Services Clerk

Join the Beaty Biodiversity Museum team as a Visitor Services Clerk. This part-time position focuses on providing excellent customer service through admission processing and visitor guidance.

Located at UBC, the Beaty Biodiversity Museum invites applications for a Visitor Services Clerk. The role is critical in managing visitor interactions, processing admissions, and attending to retail duties. Successful candidates will engage with a diverse visitor base, requiring flexibility for weekend and holiday hours as well as the ability to coordinate group bookings. This is an exciting opportunity to showcase your customer service abilities in a unique environment.

Key Responsibilities:

• Process admissions, passes, and memberships for visitors

• Assist with retail sales and inventory organization

• Coordinate with groups upon arrival for tours

• Answer visitor inquiries effectively via various channels

• Participate in events and assist in setup processes

Requirements:

• Completion of High School education

• One year of relevant experience or equivalent

• Availability for part-time weekend shifts

• Exceptional customer service aptitude

• Basic clerical duties such as scheduling and reporting

Enhance the visitor experience at the Beaty Biodiversity Museum while showcasing your operational skills.
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