Bilingual Concierge Advisor

Position: Bilingual Concierge Advisor at Aritzia
Deliver exceptional client service as a Bilingual Concierge Advisor with Aritzia. Engage clients in both French and English through live chat, phone, and email interactions, and showcase your styling expertise.

As a Bilingual Concierge Advisor, you'll be part of a high-performing team dedicated to providing Everyday Luxury. You'll resolve client inquiries and meet performance targets, all while building strong relationships. Your passion for fashion and client service will be essential in creating memorable experiences.

Key Responsibilities:

• Provide world-class service via live chat, phone, and email

• Demonstrate exceptional styling knowledge to clients

• Resolve inquiries efficiently to ensure satisfaction

• Meet and exceed performance targets consistently

• Foster long-lasting client relationships through effective communication

Requirements:

• Bilingual in English and French, with proficiency certifications preferred

• Passion for delivering outstanding customer service

• Experience in retail or customer service environments preferred

• Strong aptitude for learning and using technology

• Availability for initial mandatory training in April 2026

Excel in client engagement and styling as a Bilingual Concierge Advisor at Aritzia.
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