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Gate Gourmet Airline Operations Specialist
Job Description & How to Apply Below
As an operations specialist, you will communicate directly with airline customers to manage their needs effectively.
Your role will demand quick responses to various service requests while coordinating with multiple departments within Gate Gourmet. Being organized and adaptable is key in this high-pressure environment.
Key Responsibilities:
• Monitor and relay important meal and aircraft information
• Interact with central control in Toronto for order processes
• Address urgent customer requests promptly
• Support staff to fulfill customer requirements
• Audit billing and maintain accurate customer information records
Requirements:
• High school or college diploma required
• Experience in a customer service role
• Ability to work under pressure and manage priorities
• Excellent problem-solving and communication skills
• Proficient in ERP systems and detail-oriented tasks
Leverage your customer service expertise to enhance airline operations with Gate Gourmet.
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