Vancouver Seasonal Bilingual Customer Support

Elevate guest experiences as a Bilingual Guest Services Representative at Arc’teryx's Vancouver office. Offer compassionate solutions to guests while communicating in both French and English.

This six-month seasonal opportunity begins in August through November 2026, allowing you to engage with guests effectively across various platforms. Your focus will be on retaining guest loyalty by providing accurate information about Arc’teryx products and services, contributing to a high-performing team.

Key Responsibilities:

• Deliver bilingual customer service through phone, email, and chat

• Utilize product knowledge to answer guest inquiries

• Maintain professionalism while meeting service level goals

• Process customer orders with attention to accuracy

• Collaborate with peers to enhance service delivery

Requirements:

• Ability to communicate fluently in French and English

• Familiar with Arc’teryx products or similar outdoor brands

• Strong written and verbal communication skills

• Capable of problem-solving and organization

• Willingness to embrace flexibility in tasks

Support guests positively using your bilingual skills at Arc’teryx's welcoming environment.