Job Description & How to Apply Below
As a Service Appointment Coordinator, you will be an integral part of the Jim Pattison Auto Group's Service Department. Your main responsibilities will include managing appointment scheduling and facilitating effective communication between customers and service teams. Striving for excellence in customer interactions is essential in this position.
Key Responsibilities:
• Manage the scheduling of service appointments effectively
• Greet customers and gather necessary information
• Ensure alignment of appointments with service capacity
• Maintain contact with customers for updates and reminders
• Oversee service drive schedule for efficient workflows
Requirements:
• Customer-facing or administrative experience is advantageous
• Proficient in dealership management systems or scheduling tools
• Strong verbal and written communication skills
• Detail-oriented with strong organizational capacity
• Must possess a valid BC Driver's License and meet Driver’s Abstract criteria
Focus on delivering superior customer service and enhance operational efficiency at Jim Pattison Toyota.
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