Job Description & How to Apply Below
Become a Customer Service Coordinator with Alsco Uniforms and drive customer loyalty through effective communication. Engage with customers both reactively and proactively to address their needs.
In the role of Customer Service Coordinator at Alsco, you will play a crucial role in enhancing customer satisfaction and loyalty. This includes answering calls, handling order requests, and coordinating vital information with the Service Department. Your focus will be maintaining high standards of service and promptly resolving issues to ensure a seamless customer experience.
Key Responsibilities:
• Respond to customer inquiries in a timely manner
• Make outbound calls for service and sales support
• Ensure accurate call logging and report generation
• Prepare and manage Welcome packets and renewal agreements
• Stay updated on competitive service trends
Requirements:
• Excellent telephone communication skills
• Strong service orientation and relationship-building skills
• Proficient in MS Office applications
• High School diploma or equivalent experience
• Ability to accurately recognize and process products
Embrace a fulfilling role while fostering loyalty at Alsco Uniforms.
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