Community Connections Coordinator; Casual, On-call

FIRST UNITED is a registered charity that has been serving Vancouver's Downtown Eastside community for 140 years. We offer responsive, low-barrier services to individuals who are low income, underhoused or homeless. We pursue dignity, belonging, and justice to meet the daily needs of community members while engaging in systems change work to reduce homelessness and break cycles of poverty. If you're looking for purpose-filled work and want to make a difference in the community, this might be the opportunity for you.

Each job within the FIRST UNITED CHURCH Community Ministry Society should promote our accomplishment of our vision, mission, and values.

Wage: $28.37 per hour.

An inclusive and engaging workplace culture.

The Community Connection Coordinator is essential as the first touch point for the community/visitors while the building is open to the public. The Community Connections Coordinator will actively greet and connect with individuals from the community and ensure the maintenance of a secure and safe environment. Working in close collaboration with the Community Services Team and volunteers to ensure the community members who access our services and building feel connected and are treated with dignity.

This position assists with the oversight of building activities and ensures the safety and support of all community members, staff and volunteers.

We are currently seeking a candidate to fill in for this role on a casual, on-call basis. The Community Connections Coordinator operate during our regular business hours, from 8:00am to 4:00pm Monday through Friday. As such, candidates should have availability during some or all of these times.

• Ensuring all safety and emergency procedures are followed; guarding against theft, vandalism and fire.
• Liaising with emergency services personnel when they enter the building, assisting them with the location of the person in distress, and any other information they require to administer emergency services.
• Remaining consistently on site and in radio contact. If required to leave the building or go off the floor, communication with other staff and the Associate Director of Community Connection & Safety or designate is required.
• On a pre-determined schedule, making rounds of the building perimeter and premises, doing bathroom and shower room safety checks, and noting the entry and exit of employees, visitors, and other individuals.
• Monitoring and limiting access to employee-only areas, including but not limited to, offices, meeting rooms, the parking garage, loading dock, kitchen, cafe areas not being actively supervised by other staff or volunteers, multi-purpose rooms, library, and/or outdoor amenity space on the second floor.
• Ensuring areas/rooms are clear of people and locked when not in use.
• Responding to overdoses and performing CPR, first aid, and/or naloxone/Narcan administration when necessary.
• Directing visitors to the Community Services desk or other areas of the building, including but not limited to, the second and third floor services.
• Monitoring video surveillance system and reviewing and saving camera footage if necessary.
• Responding to radio calls for health and safety emergencies, by answering the radio call for assistance, ensuring naloxone/Narcan administration kit on hand at all times, physically attending the location of emergencies and giving first aid, CPR, administering naloxone/Narcan and/or calling emergency services if necessary.
• Reporting any breaches of building guidelines to the appropriate level of management
• Assisting emergency services when on site to the area of emergency and providing any other information they may require to administer emergency services.
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