SaaS Customer Success Account Manager
Job in
Vancouver, BC, Canada
Listed on 2026-10-26
Listing for:
Pagefreezer
Full Time
position Listed on 2026-10-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Account Manager, Client Relationship Management -
Sales
Customer Success Management, Account Manager, SaaS Sales, Client Relationship Management
Job Description & How to Apply Below
Drive customer success through SaaS account management and revenue retention at Pagefreezer, using strong communication and relationship-building skills. This role supports customers in IT environments.
As a Customer Success Specialist, you will help B2B customers maximize their investment in Pagefreezer solutions. You will manage strategic accounts, support adoption, and address customer needs. The work combines renewals, growth opportunities, customer advocacy, and solution knowledge.
Key Responsibilities:- Build customer relationships that foster trust, engagement, and satisfaction
- Develop success plans and monitor account health metrics
- Identify upsell, cross-sell, and renewal opportunities
- Maintain detailed sales activity records in CRM tools
- Advocate for customers and escalate concerns internally
- Proven SaaS B2B account management experience
- Experience driving revenue retention and growth
- Familiarity with CRMs, Linked In, and Zoom
- Strong communication, presentation, and problem-solving skills
- Ability to lead renewals and renegotiations
Bring strategic account management, customer advocacy, and renewal expertise to Pagefreezer’s SaaS customer success team.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×