Mandarin/Cantonese/English Banking Advisor
Listed on 2026-11-05
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Customer Service/HelpDesk
Bank Customer Service, Banking & Finance, Bilingual -
Finance & Banking
Bank Customer Service, Banking & Finance
Join One of Canada's Top Banks!
Are you fluent in English and Mandarin or Cantonese and passionate about helping people?
A leading Big 5 Canadian Bank is hiring Bilingual Customer Service Advisors in Vancouver. This is an exciting opportunity to build experience with one of Canada's most recognized financial institutions while working in a supportive, customer-focused environment.
Whether you're coming from a call centre, customer service, retail, hospitality, or banking experince, this role offers the chance to develop valuable financial services experience while helping customers with their everyday banking needs.
Why This Opportunity Stands OutWork with one of Canada's largest banks
Competitive pay of $24-$25/hour
Hybrid schedule only 1 day per week in office
Gain Valuable Banking And Financial Services Experience
Full-time hours with long-term career potential
What You'll DoUse your Mandarin or Cantonese language skills every day
As a Banking Advisor, you'll be the first point of contact for customers calling for support with their banking needs. You'll handle approximately 40-60 inbound calls daily while providing exceptional customer service and building trust with every interaction.
You'll Help Customers With- Account inquiries and everyday banking questions
- Online and mobile banking support
- Password resets and account access issues
- Credit card and transaction inquiries
- New account openings
- Navigating digital banking tools and self-service options
- Resolving customer concerns quickly and professionally
You'll also collaborate with internal partners, identify customer needs, and contribute to a positive client experience that strengthens long-term relationships.
Required Qualifications What We're Looking ForFluent in English and Mandarin OR English and Cantonese
Minimum 6 Months Of Customer Service Experience
Comfortable handling a high volume of customer interactions
Available to work flexible shifts, including weekends
Able to work a hybrid schedule (1 day per week in office)
#TEKbank
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This is a Contract position based out of Vancouver, BC.
Pay And BenefitsThe pay range for this position is $24.00 - $25.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Job Type & LocationThis is a Contract position based out of Vancouver, BC.
Workplace TypeThis is a hybrid position in Vancouver,BC.
À propos de TEKsystems et TEKsystems Global ServicesNous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de lentreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme.
Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises dAllegis Group. Découvrez dautres informations à
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