Casual Senior Living Concierge

Welcome residents and families as a Casual Concierge with Sunrise Senior Living across Canada, using strong communication and customer service skills. Support a warm, safe, and organized community experience at the front desk.
Sunrise Senior Living provides resident-centered care while supporting team member growth. As Concierge, you create the community’s first impression and reflect Sunrise hospitality standards. Your work combines visitor service, administrative coordination, safety awareness, and support for Sales and recruitment activities.

Key Responsibilities:

Greet visitors, residents, and prospective families warmly
Answer calls, route inquiries, and record accurate messages
Provide community overviews and support Sales inquiries
Manage appointments, mail distribution, and resident rosters
Monitor visitor sign-in, safety protocols, and emergency procedures
Requirements:
High School Diploma or GED
Strong customer service and communication skills
Excellent organization, time management, and follow-through
Microsoft Office and basic computer systems proficiency
Professionalism and confidentiality in community interactions
Bring organized front desk service, clear communication, and hospitality standards to Sunrise Senior Living’s resident-centered community experience.