Library Service Assistant

About The Vancouver Public Library
Vancouver Public Library is a place where learning, joy, community, and recreation (see also: fun) come together. This is where we introduce people to the books and information that could change their lives and where everyone is truly welcome.

Company:
Vancouver Public Library

About The Vancouver Public Library
Vancouver Public Library is a place where learning, joy, community, and recreation (see also: fun) come together. This is where we introduce people to the books and information that could change their lives and where everyone is truly welcome.

We are the third largest public library system in Canada, with more than 800 staff members offering services at 21 locations across the city. We lend over 5 million items per year to our community, including books, streaming content, musical instruments, and more. Nearly 200,000 people attend our programs and events to learn, be inspired, and connect with others around important ideas.

We are looking for positive people with excellent customer service skills, who can confidently and respectfully deliver library services to our incredibly diverse communities. We are constantly evolving to meet the changing needs of the public; being adaptable and open to learning will help you as you start your career with VPL.

Does this sound like you? This innovative, inclusive, and rewarding workplace could be the next step in your career journey, so reach out to us today.

Worksite
Circulation

Role Type
Fully on-site

Note:

This is one job posting with multiple positions. Please submit only one application and indicate in your cover letter which schedule(s) you are interested in.

About The Job
Reporting to a Circulation Supervisor, the incumbent is responsible for sorting and shelving a variety of materials, maintaining order and neatness of public areas and basic preparation of books and materials. Assists in the processing, sorting of materials and with circulation desk duties. Meets established Library strategic objectives and service standards. Demonstrates and models conduct that adheres to the library’s policies and procedures in accordance with the Library’s vision, mission and values.

The incumbent works in Circulation at Central and works collaboratively within their team to ensure service priorities are met.

Education/Qualifications

Job Requirements

Completion of Grade 12 supplemented by relevant courses and/or experience.

Experience

Experience in a customer service environment. Related experience in the provision of library services preferred.

Knowledge, Skills & Abilities

Good customer service skills.

Good working knowledge of business English, spelling, punctuation and arithmetic.

Good oral and written communication skills.

Ability to plan, organize and carry out assigned duties and responsibilities.

Ability to perform routine tasks with a high degree of physical stamina and accuracy.

Ability to establish and maintain good working relationships with team members.

Working knowledge of the objectives, organization, procedures, services and resources of the library sufficient to refer patrons appropriately.

Affiliation
CUPE 391

Employment Type

Posted Part-Time

Salary
$25.81 to $30.09 per hour

Work Schedule
Schedule 1

Tuesday 8:30am - 12:30pm (4)

Wednesday 4:30pm - 8:30pm (4)

Thursday 4:30pm - 8:30pm (4)

Friday 1:00pm - 5:00pm (4)

Saturday 1:00pm - 5:00pm (4)

Schedule 2

Monday 12:30pm - 4:30pm (4)

Tuesday 12:30pm - 4:30pm (4)

Wednesday 12:30pm - 4:30pm (4)

Thursday 12:30pm - 4:30pm (4)

Sunday 10:00am - 2:00pm (4)

Note:

Work schedules may change with reasonable notice

Closing date
Monday, November 16th, 2026, at 11:59pm

Only shortlisted candidates will be contacted.

As VPL is responsible for the well-being of its patrons, a Police Information Check clearance…