Job specializations:
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Customer Service/HelpDesk
Job Description & How to Apply Below
Weekend customer care with Tiger Tel requires empathy, accuracy, and dependable communication while supporting callers remotely from New Brunswick or Nova Scotia. No sales calls.
This part-time representative role serves commercial and medical clients through inbound calls only. You will provide compassionate assistance, collect precise messages, and prioritize caller needs using call-processing systems. Set Saturday and Sunday scheduling supports coverage for critical operations, with weekend holidays or statutory days possibly required.
Key Responsibilities:- Provide warm, supportive inbound call assistance
- Maintain a positive, professional speaking manner
- Relay essential information accurately to clients
- Prioritize needs through software tools
- Follow response-time and quality expectations
- Strong English grammar, spelling, and communication skills
- Warm, pleasant, upbeat speaking voice
- Strong typing and Windows literacy
- Reliable attendance and punctual time management
- Customer service experience is an asset
Support callers as a weekend customer care representative through empathetic service, accurate messages, and dependable inbound communication.
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