Casual Senior Living Concierge

Welcome residents and families as a Casual Concierge with Sunrise Senior Living across Canada, using strong communication and customer service skills. Support a warm, safe, and organized community experience at the front desk.

Sunrise Senior Living provides resident-centered care while supporting team member growth. As Concierge, you create the community’s first impression and reflect Sunrise hospitality standards. Your work combines visitor service, administrative coordination, safety awareness, and support for Sales and recruitment activities.

• Greet visitors, residents, and prospective families warmly
• Answer calls, route inquiries, and record accurate messages
• Provide community overviews and support Sales inquiries
• Manage appointments, mail distribution, and resident rosters
• Monitor visitor sign-in, safety protocols, and emergency procedures

• High School Diploma or GED
• Strong customer service and communication skills
• Excellent organization, time management, and follow-through
• Microsoft Office and basic computer systems proficiency
• Professionalism and confidentiality in community interactions

Bring organized front desk service, clear communication, and hospitality standards to Sunrise Senior Living’s resident-centered community experience.